Terms of service
Indigo Blue — Terms of Service
Effective Date: July 17, 2026
1. Acceptance of Terms
By accessing or using the Indigo Blue website, placing an order, creating an account, or purchasing products, you agree to these Terms of Service ("Terms"). If you do not agree, please do not use our Services. These Terms, together with our Privacy Policy and, where applicable, our SMS Terms & Conditions, form the entire agreement between you and Indigo Blue regarding your use of the Services.
2. Eligibility and Use by Minors
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account, place an order, or opt in to marketing communications. If you are under 18, you may browse the Services only with the involvement and consent of a parent or legal guardian, and you may not create an account or make a purchase on your own.
3. Electronic Communications
By using the Services, creating an account, or providing your email address or phone number, you consent to receive communications from us electronically, including order confirmations, account and policy notices, and — where you have separately opted in — marketing messages. You agree that electronic communications satisfy any legal requirement that such communications be in writing.
4. Products
We sell jewelry and custom creations, and offer wholesale accounts to qualifying retailers. Product colors, materials, and images are displayed as accurately as possible but may vary slightly by screen and due to the natural variation of materials such as gemstones and metals.
5. Custom Orders
Custom orders may include customer-supplied artwork or artwork created by Indigo Blue for an additional design fee. Once production has begun, custom orders cannot be cancelled, modified, or refunded.
6. Customer Artwork
If you submit artwork, logos, trademarks, or other content, you represent that you own the rights or have permission to use it. You agree to indemnify and hold Indigo Blue harmless from claims arising from submitted artwork.
7. Design Services
Artwork created by Indigo Blue remains the intellectual property of Indigo Blue unless a separate written agreement expressly transfers ownership. Payment for design services does not transfer copyright or ownership.
8. Wholesale Accounts
Wholesale accounts require approval, a valid tax ID or resale certificate, and a minimum order of $100. Indigo Blue may revoke wholesale pricing or access if required documentation is not maintained or if these Terms are violated.
9. Pricing and Payment
Prices are subject to change without notice. Orders are not accepted until payment has been authorized.
10. Shipping
Most orders ship within 2–3 weeks. Shipping estimates are not guarantees. Indigo Blue is not responsible for carrier delays. Customers are responsible for providing accurate shipping information. If a shipment is delayed or appears lost in transit, we will reasonably assist in working with the carrier, but carrier performance is outside our control. Nothing in these Terms limits any rights you may have under applicable law.
11. Returns and Cancellations
Because many products are made to order, sales are generally final. Once production begins, custom orders cannot be cancelled. If we make an error or a product arrives defective, or where required by applicable law, Indigo Blue will work with you to provide an appropriate remedy.
12. Marketing Communications
By voluntarily subscribing, you may receive promotional emails and SMS text messages about new products, sales, events, restocks, and related updates. Consent to marketing communications is not a condition of purchase. Message frequency may vary and message and data rates may apply to SMS. You may unsubscribe from emails at any time using the link in any email, and reply STOP to any text message to opt out of SMS. Our SMS program is governed by our separate SMS Terms & Conditions, which are incorporated into these Terms by reference. See our Privacy Policy for how we collect and use information related to marketing communications.
13. Intellectual Property
All artwork, graphics, illustrations, product designs, logos, photographs, website content, text, and branding are the exclusive property of Indigo Blue or used with permission. Purchasing a product does not transfer ownership of the artwork or grant permission to reproduce, modify, digitize, scan, trace, distribute, manufacture, license, or commercially exploit our intellectual property. Wholesale customers may resell authentic Indigo Blue products they purchase, but may not reproduce or recreate Indigo Blue artwork, photographs, or branding without prior written permission.
14. Prohibited Uses
You agree not to: (a) use the Services for any unlawful purpose or in violation of these Terms; (b) attempt to gain unauthorized access to our systems, accounts, or data; (c) interfere with or disrupt the operation of the Services; (d) copy, scrape, or reproduce website content or artwork except as permitted under Intellectual Property, above; (e) submit false, misleading, or fraudulent information, including in connection with orders, returns, or wholesale applications; or (f) use the Services to transmit malware, spam, or unsolicited communications.
15. Account Suspension
We may suspend or terminate accounts, cancel orders, or refuse service in cases of fraud, abuse, chargebacks, misuse of the website, or violations of these Terms.
16. Disclaimer of Warranties
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE PROHIBITED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
17. Limitation of Liability
To the fullest extent permitted by law, Indigo Blue shall not be liable for indirect, incidental, consequential, or special damages arising from use of the Services or purchased products. Our total liability shall not exceed the amount paid for the applicable order, except where prohibited by law.
18. Indemnification
You agree to indemnify, defend, and hold harmless Indigo Blue, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) artwork or content you submit, as described under Customer Artwork, above; or (d) your violation of any law or the rights of a third party.
19. Dispute Resolution and Arbitration Agreement
19.1 Agreement to Arbitrate. You and Indigo Blue agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, your purchases, or any marketing communications we send you (including, without limitation, claims under the Telephone Consumer Protection Act or similar state or federal marketing laws) will be resolved by binding, individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court.
19.2 Class Action Waiver. YOU AND INDIGO BLUE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
19.3 Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to info@indigoblueprints.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your name and order or account information. Opting out of arbitration does not affect any other part of these Terms.
19.4 Procedures. Arbitration will be conducted by a single arbitrator. Except as required by applicable law, each party bears its own costs, subject to AAA Consumer Arbitration Rules regarding fee allocation. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
20. Governing Law
These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles.
21. Force Majeure
Indigo Blue is not liable for any delay or failure to perform resulting from causes outside its reasonable control, including natural disasters, labor disputes, shipping carrier disruptions, supply shortages, or other events of force majeure.
22. Severability
If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
23. Entire Agreement; Assignment
These Terms, together with our Privacy Policy and SMS Terms & Conditions, constitute the entire agreement between you and Indigo Blue regarding the Services. You may not assign these Terms without our written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.
24. Changes to These Terms
We may update these Terms from time to time. We will post the revised Terms on this page and update the Effective Date above. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
25. Third-Party Links
Our Services may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party site.
26. Contact
Indigo Blue
118 Summerview Drive
Searcy, AR 72143
501-501-7829